Privacy Policy

We are pleased that you are visiting our website and thank you for your interest. Below, we will inform you about the processing of your personal data when using our website.


The personal data collected will be processed electronically by CerAmor Cerâmica. When you visit the website, information known as “cookies” is collected: IP address, domain name, etc. This information, combined with the data you have provided us, allows us to better personalize your visits.

CerAmor Cerâmica undertakes to adopt the necessary security measures to guarantee the safeguarding of user data against possible abusive use or unauthorized access. Your information is stored on secure networks, which can only be accessed by professionals who have special access rights and undertake to respect and maintain the confidential nature of such information, in accordance with current legislation.

All personal information relating to customers using the CerAmor Cerâmica website will be treated in accordance with the Personal Data Protection Law of October 26, 1998 (Law No. 67/98).

The personal information collected includes the name, email, telephone and/or cell phone number, tax address and/or address of the recipient, date of birth, taxpayer number, among others. CerAmor Cerâmica will collect your data for informational purposes, billing, shipping of orders and for commercial purposes through E-mail Marketing campaigns.

CerAmor Cerâmica undertakes not to sell, exchange or transfer your personal information to third parties, in any way, without previously informing you of such a situation, and always in accordance with current legislation regarding the protection of your personal data.

Deletion of your customer account is possible at any time.


Cookies are small text files with relevant information that your access device (computer, mobile phone/smartphone or tablet) loads, through the browser (internet browser, such as Internet Explorer, Google Chrome, Fire Fox, etc...), when visit a website. Placing cookies will not only help the website recognize your device the next time you visit, but it will also be essential to provide a good browsing experience.

The cookies used by CerAmor Cerâmica do not collect personal information that allows the user to be identified. They only store generic information, namely the way or location/country of users' access and the way they use the websites, among others. Cookies only retain information related to your preferences and browsing.

The user can, at any time and through their browser, decide to be notified about the receipt of cookies, as well as block their entry into their system. It should be noted, however, that refusing to use cookies on the website may result in the impossibility of accessing some areas and may not allow for the full browsing experience.

In general, cookies are used to improve the user's browsing experience, increasing response speed and efficiency and eliminating the need to repeatedly enter the same information. All browsers allow the user to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective browser.


CerAmor Cerâmica has links to other websites, which contain relevant information for our users. If you visit another website through ours, you should read their Privacy Policy, as ours does not apply to them, therefore we are not responsible for the Privacy Policy or content present on those same websites.


This Privacy Policy may be updated from time to time, which will be disclosed.

By using our website we assume that you have read and accepted this Privacy Agreement.